Long have I despised Rogers Wireless, but not as much as I despised Bell; in this case, Rogers is the lesser of two evils.
After being completely fed up with Rogers, I switched everything off of my phone plan to try and pay as minimum as possible. This means I got rid of my long distance, which I easily replaced with Skype, and also removed the ridiculously overpriced data plan.
Of course you would think that since I have an iPhone, having a data plan would go hand in hand. Well, it turns out, even though I had such plan, I barely even used it.
This is where the bastards step in. Once everything was canceled, I figured I’d get a smaller bill next month. Nope, it was even larger than previous months? Basically, I was “What the hell?!”
After doing some investigation, it turns out that Rogers turned off my data plan, but they didn’t bother to turn off access to the data account, even if it was used by accident. As it turns out, while trying to connect to WiFi, sometimes it would quickly jump on the Edge network to grab some data. For one month, my phone access just over 640kb worth of data. The amount charged against said data: $38.00!
Those retards charged me close to $40.00 for a minuscule amount of data. Now I can’t even decide who the bigger assholes are. Bell and Rogers tied at the moment.
So, this time I take it up to myself to turn of the access to the Edge network. After a little bit of reading, I discovered I make these changes on the phone myself. After following the instructions, I quickly realize that said setting is not on my phone. Thinking I misread, I started snooping around more. Turns out, Apple included a feature that allows a mobile carrier the ability to hide the network settings section. Of course, Rogers takes full advantage of this to try and rip off their customers even more.
I had to search around for a third party tool to allow my settings to be changed and changed them I did. Right after I give the giant middle finger to Rogers.
Maybe I should just go back to having a home phone only. We’ve survived before in the past, why can’t we still do it? If Skype ever allows Canadian phone numbers, I’ll be that much more tempted to do so.
I never want to get another service from a company who screws over their customers so much. Just imagine this happening to someone less tech savvy who wouldn’t know to change their data settings.
I want you out of my life Rogers.
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